Privacy Policy
Payroll Intelligence Pty Ltd (ACN 100 773 055) (trading as “i3Group”) and/or their related entities (together “us”, “our” or “we”) are committed to protecting the privacy of your personal information.
This Privacy Policy tells you how we will handle your personal information in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (“APPs”).
We pride ourselves in how we receive and hold your personal information and take this very seriously. This is best illustrated by our conformity and compliance with the ISO/IEC 27001, which is the word’s best-known standard for information security management systems. Conformity with the ISO/IEC 27001 means that we are a business that has put in place systems to manage risks related to the security of data and personal information and our systems reflect best practices and principles which are enshrined in this international standard.
This Privacy Policy applies when you visit the Site or use any of our Services. By visiting the Site or by using any of our Services, you agree to the terms of this Privacy Policy. You should not access the Site and/or use any of our Services if you do not agree with this Privacy Policy.
This Privacy Policy is to be read in conjunction with our Data Classification Policy which is available on request to our Privacy Officer (details of our Privacy Officer are below).
Capitalised terms in this Privacy Policy have the meaning given to those terms in the Definitions section (below) to the extent included in that section.
“Device” means any type of device including a computer, mobile phone, tablet or console that meets the minimum specifications required to access to the Site and/or use any of our Services.
“Device Information” means data that can be automatically collected from any device used to access the Site and/or any of our Services, including your Device type, your Device’s network connections, your Device’s name, your Device’s IP address, information about your Device’s web browser and the internet connection used to access the Site or any of our Services, Geolocation Information, information about apps downloaded to your Device and biometric data (such as Touch ID/Fingerprint).
“Geolocation Information” means information that identifies your location by using longitude and latitude coordinates obtained through GPS, Wi-Fi or cell site triangulation.
“Payroll Platform” means any platform that is used or is made available to you as part of the delivery of the Services.
“Sensitive Information” has the meaning given to it in the Privacy Act.
“Services” means any and all services provided by us or any third parties through the site or otherwise provided by us to you.
“Site” includes:
“Technical Usage Data” means information we collect from your device that you use to access the Site or any of our Services such as what you have searched for and viewed on the Site, the length of your visit and the way you use any of our Services, including your IP address, statistics regarding how pages are loaded or viewed, the websites you visited before coming to the Site and other usage and browsing information collected through cookies.
“User” means a user of the Site and/or any of our Services, as the context requires.
We collect and use personal information from Users of the Site, Users of any of our Services and visitors of the Site. The specific type of personal information that we collect will depend on will depend on the reasons for, or circumstances of its collection and may include, but is not limited to, the following:
name, telephone and mobile number, email address, residential and postal address;
age, date of birth, place of birth, details and copies of identity documents;
banking, credit card or debit card details, billing information, Device Information and Technical Usage Data;
information contained in any enquiry you submit to us regarding our Site or any of our Services, communication content, metadata associated with communications and information about you shared by social media platforms (if you communicate with us by way of a social media platform that we use); and
health information and history, disability status, racial or ethnic origin(s), language(s) spoken, religious belief(s) and affiliation(s), gender(s), occupation(s), employment and qualification details, financial information and criminal history.
We generally do not collect Sensitive Information and restrict the collection of such information to circumstances where we have either obtained your express consent or we are permitted by applicable laws.
If you do not allow us to collect all the personal information we reasonably request, we may not be able to deliver any of our Services to you.
We may collect your personal information directly from you or in the course of our dealings with you. For example, we collect personal information from you or about you from:
In some instances, we may receive personal information about you from third parties, including our related entities, government agencies and regulatory authorities. We may also receive personal information about you from your authorised third parties and publicly available sources.
You permit us to collect, hold and use your personal information for purposes including, but not limited to, the following:
In addition to the above, you permit us to use your personal information:
Where we wish to use or disclose your personal information for other purposes, we will obtain your consent.
By using our Site, any of our Services and/or by providing us with your personal information (or allowing another person to do so), you acknowledge and consent to us disclosing some or all of your personal information to third parties. This includes disclosure of your personal information and details:
We take reasonable steps to ensure that third party recipients are obliged to protect the privacy and security of your personal information and use it only for the purpose for which it is disclosed.
Occasionally, we may be required to disclose your personal information to third parties are located outside of Australia. In this instance, we will take all reasonable steps to ensure that those third parties, in whichever jurisdiction, adhere to the terms of this Privacy Policy.
To the maximum extent provided by applicable law, we are not responsible or liable for the protection and privacy of any personal information provided to third parties. You accept and agree that the disclosed personal information will be held by third parties and may be used by them in accordance with the Privacy Act and any privacy policy they may have, and in such circumstances, the third party recipient will be solely responsible for their use of this personal information.
Your personal information is held and stored on paper, by electronic means (including by way of a third party client relationship management product or system) or both. We have physical, electronic and procedural safeguards in place for personal information and take reasonable steps to ensure that your personal information is protected from misuse, interference, loss and unauthorised access, modification and disclosure.
Data held and stored on paper is stored in secure premises.
Data held and stored electronically is protected by internal and external firewalls, high encryption and all access to electronic data including databases requires password access that meets Microsoft complexity standards.
Data stored or archived off-site is contained within secure facilities. We also require our storage contractors to implement privacy safeguards.
We undertake regular data backups, with the data copied and backed up to multiple locations for redundancy purposes. Our staff receive regular training on privacy procedures.
Access to personal information is restricted to staff and contractors whose job description requires access. Our employees and contractors are contractually obliged to maintain the confidentiality of any personal information held by us.
We will retain your personal information whilst it is required for any of our business functions or for any other lawful purpose.
Electronic records may be archived to alternative storage and are subject to the procedural safeguards described above.
We will retain your personal information for the time periods required by law.
We use secure methods to destroy, desensitise or de-identify your personal information when it is no longer needed or legally required to be retained. Paper records are sent for secure destruction. In some instances, paper records and original documents will be returned to you and/or relevant third parties.
You have a right to request access to or correction of your personal information held by us.
If you wish to access, correct or update any personal information that we hold about you, please contact us using the details below.
We will respond to your request within a reasonable time of you making the request and give you access in the manner you requested unless it is unreasonable or impracticable for us to do so. There may be reasons why we cannot give you access to the information that you have requested, or we refuse to correct your personal information. In these instances, we will let you know these reasons in writing.
To assist us to keep our records up to date, please notify us of any changes to your personal information.
We will take seriously and deal promptly with any accidental or unauthorised loss, use or disclosure of personal information.
We are subject to the Notifiable Data Breaches Scheme (“NDB Scheme”) under the Privacy Act. In assessing and responding to suspected notifiable data breaches, we will act in accordance with:
our applicable policies which incorporate the requirements of the NDB Scheme; and
the guidance of the Office of the Australian Information Commissioner (“OAIC”).
Where a breach of your personal information occurs that is likely to cause serious harm, we will notify you about the steps you should take in response to the breach. Where required by law, the OAIC will also be notified.
From time to time, you may have the option to participate in surveys or provide feedback intended to improve any of our Services which may involve providing additional personal information. Your participation in such activities is subject to your consent.
We may use and disclose your personal information for the purpose of direct marketing to you by way of direct mail, email, SMS, MMS, targeted digital advertising or any other means of marketing communication, where:
You may opt out of direct marketing communications at any time by contacting us or by using opt-out facilities set out in the direct marketing communications.
A cookie is a small data file that is placed on your computer or mobile device when you visit a website. Website owners widely use cookies in order to make their websites work or to work more efficiently, as well as to provide reporting information. We use cookies to:
You may elect to disable cookies and/or geolocation sharing at any time.
Our Site may contain links to other websites of interest. However, we note that once you have used those links to leave our Site we do not have control over that other website and are not responsible for the protection and privacy of any information you provide whilst visiting such sites, and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to the site(s) in question.
We may update our Privacy Policy from time to time by either notifying you of a change to our Privacy Policy and providing you with the updated Privacy Policy or publishing a new version on our Site. Our Privacy Policy was last updated on 30 May 2023. By continuing to use our website or otherwise continuing to deal with us, you accept this Privacy Policy as it applies from time to time.
We have procedures in place for dealing with complaints and concerns about our practices in relation to the Privacy Act, the APPs, and any alleged breach of this Privacy Policy. We will respond to your complaint in accordance with the relevant provisions of the APPs. For further information, please contact us.
You can contact us by post or email to:
Privacy Officer
i3Group
Suite 5 Level 1
326 Keilor Road
Niddrie VIC 3042
Email: outsourcing@i3group.com.au
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