What personal information does i3Group collect?
“Personal Information” is any information or opinion from which an individual’s identity can be ascertained. i3Group collects only the information necessary to provide its services. i3Group generally collects personal information such as an individual’s name, address, e-mail address, user ID, banking details, date of birth, payroll details, and employment-related information such as salary details, superannuation contributions, Tax File Number, and PAYG withholding tax.
In most situations, i3Group collects personal information about an individual directly from i3Group’s client who is employing the individual. Where i3Group is provided with personal information by its clients, it relies on its clients having obtained the consent of the individual for the collection, use, and disclosure of his or her personal information to and by i3Group. It also relies on its client’s drawing the points set out in this statement to the individual’s attention.
Although the employee payroll data belongs to our clients, we are responsible for protecting the personal information from access by any unauthorised person. Our clients are responsible for setting up appropriate access controls from their location(s). There are three levels of security available:
1. iSeries security.
All data is stored on our payroll software provider’s secure iSeries servers, whose industry recognised security structure ensures the best possible security of the information.
2. Network security.
The data is protected by firewalls to stop unauthorised access by third parties over the Internet.
3. Application security.
This is the password level security, which means that you can partition access to certain individuals in your organisation. It also prevents any of our unauthorised employees and other clients from accessing your data.
Our employees are only permitted to access your data in order to resolve an issue you or your employer has with our product, or if it is necessary for our payroll software provider to maintain their servers or perform backups. All our employees are subject to confidentiality obligations under their contracts of employment. These obligations apply during and after their employment with us and prohibit disclosure of confidential information which may come into their possession during their employment.
In the provision of other services beyond payroll outsourcing, i3Group may collect similar information where necessary.
i3Group does not collect personal information prior to obtaining the consent of its clients or of the individual(s) involved.