There are many payroll outsourcing providers in the market place. What makes i3Group stand out above the rest?
100% client retention: We are extremely proud of the fact we have never lost a client to one of our competitors. Our 100% client retention rate is not by chance. This speaks volumes about i3Group's business ethos - one that prides itself on technical expertise and customer service.
Education and experience: Rest assured your dedicated payroll consultant is not a data entry clerk! Each staff member at i3Group is qualified and experienced to conduct the position they hold. Our payroll specialists are true payroll people with extensive industry experience. We dedicate a considerable amount of time and money to train and educate our payroll professionals to ensure they provide the right technical advice to all our clients.
Understanding your business: We take the time to truly understand your business and its payroll outsourcing requirements. Our extensive client base and the industry experience we have means there is no payroll problem we have not come across.
Pricing and Quality: We provide a high end payroll service at a reasonable price. There are no hidden costs as all our charges are completely transparent - you only ever pay for what you use.
Tailored solutions: Regardless of your size and complexity, i3Group does not use a ‘one size fits all’ approach to our clients. We offer individual solutions tailored to your business requirements.
Honest and Ethical: We appreciate that outsourcing payroll can be a very difficult and emotional decision. We understand your anxiety that is why at i3Group our professional and ethical conduct is of utmost importance. Our company values are aligned with our own personal values to create a synergetic group of employees, dedicated to your payroll.
Peace of mind: Regardless of the payroll solution you seek with i3Group, rest assured your payroll will be in safe hands. You will not have to worry about paying your staff on time as we have never missed a deadline. The same goes with all your external statutory requirements, we take care of the calculations and the remittance.
Support: Our payroll service centre has a fully qualified Help Desk and dedicated 1300 number so we can answer your queries easily and efficiently. Help Desk is available Monday to Friday 8am – 5:30pm Australian EST.
Security: Rest assured your information and data is absolutely secure with i3Group. To view our Privacy Statement click here.
Australian: i3Group is completely Australian based, owned and managed by Australians. We do not outsource any part of our business overseas.
Web based convenience: Staff have 24/7 online and remote worldwide access to their payroll details i.e. pay slips leave applications etc.
HRIS: Our software contains a unique human resources information system component which allows you to manage not only your payroll function, but also your human resources.